Privacy Policy
Introduction This Privacy Policy explains how we collect, use, store, disclose, and protect contact information and related personal data submitted to our marketing business. We are committed to protecting your privacy and handling your personal information transparently and responsibly. By submitting contact information to us (for example, via contact forms, email, phone, in person, or through marketing sign-ups), you consent to the practices described in this policy.
Information We Collect
Contact information you provide: name, email address, phone number, mailing address, company name, job title.
Communication details: messages, questions, comments, appointment requests, or other content you send us.
Marketing preferences: opt-in choices, subscription status, and content preferences.
Transaction details: records of services requested or purchased, invoices, and billing contact information when applicable.
Technical and usage data: IP address, browser type, device information, and form-submission timestamps to help secure and improve our services.
How We Use Contact Information We use submitted contact information for the following purposes:
To respond to inquiries, requests, and appointment or service bookings.
To deliver marketing communications, newsletters, promotions, and updates when you have consented to receive them.
To manage client relationships, customer service, and support interactions.
To process transactions, invoicing, and fulfill contracted services.
To personalize communications and improve the relevance of our marketing and services.
To maintain records for business administration, legal compliance, and security.
Legal Bases for Processing (where applicable)
Consent: We process contact information based on consent when you opt in to receive marketing communications.
Contractual necessity: We process contact information to fulfill service agreements or appointments you request.
Legitimate interests: We may process information to manage our business operations, prevent fraud, and protect our legal rights, provided such processing does not override your privacy rights.
Sharing and Disclosure We do not sell your contact information. We may share or disclose contact information only in the following limited circumstances:
Service providers and vendors: Third-party service providers who perform services on our behalf (email delivery, CRM, payment processing, hosting, analytics, and scheduling tools). These providers are contractually required to protect your information and use it only for the services they provide to us.
Legal and safety reasons: When required by law, regulation, legal process, or to respond to lawful requests by public authorities. When necessary to protect our rights, safety, property, or the safety of others.
Business transfers: In connection with a merger, acquisition, sale of assets, or bankruptcy proceedings, where contact information may be transferred as part of the transaction. We will require the receiving entity to protect personal information consistent with this policy.
Data Retention We retain contact information only as long as necessary to fulfill the purposes outlined in this Policy, including to meet legal, accounting, or reporting requirements. If you request deletion and we have no legal reason to retain the data, we will delete it from active systems and, where possible, from backups within a reasonable timeframe.
Your Rights and Choices
Opt-out of marketing: You can opt out of marketing emails or other promotional communications at any time by following the unsubscribe instructions included in those communications or by contacting us directly.
Access and correction: You may request access to the contact information we hold about you and request corrections to inaccurate or incomplete data.
Deletion: You can request deletion of your contact information, subject to any legal or contractual retention obligations.
Restrict processing or object: Where applicable law grants you the right, you may request restriction of processing or object to certain processing activities. To exercise these rights, contact us using the contact details provided below. We may need to verify your identity before processing requests.
Security We implement reasonable administrative, technical, and physical safeguards designed to protect contact information against unauthorized access, loss, misuse, or alteration. While we strive to protect information, no method of transmission or storage is completely secure. We cannot guarantee absolute security of data.
Children We do not knowingly collect contact information from children under 16. If we become aware that we have collected personal information from a child under 16 without verified parental consent, we will take steps to delete that information promptly.
Third-Party Links Our communications or website may include links to third-party websites and services. This Policy does not apply to third-party sites. We encourage you to review the privacy policies of those third parties before providing personal information.
International Transfers If we transfer contact information to countries outside your jurisdiction, we will take reasonable steps to ensure a comparable level of protection consistent with applicable law, such as contract clauses or other safeguards.
Changes to This Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will post a revised policy with an